Important notice from The Occupational Therapy Hub

Information and recommendations provided on The Occupational Therapy Hub have been shared by our global community. Whilst we review all web pages, we cannot guarantee quality or accuracy of all information. Therefore, platform content should not constitute medical advice. We cannot take responsibility for consequences arising from the actions of professionals or the public using the Hub's platform.

Hub Membership Terms of Use


The Occupational Therapy Hub is an information platform and global community, shaped by its Membership. 

To access the platform, anyone can join as a Free Hub Member. Membership Plus+ is an optional upgrade. In joining, you must adhere to the Terms of Use ('Terms') below, as well as agree to our Privacy, Cookies and Communication Policies.

 Your Account: Key responsibilities 


As an online membership platform, we actively encourage participation in ​the sharing of information and content, for the benefit of the global community. At the same time, we ask that you acknowledge the following:

  • Please remember that you control what personal information you provide while using The Occupational Therapy Hub ('platform')

  • You are fully responsible for all activities that occur under your Account and other actions you take on the platform

  • You must not create content that is inappropriate, misleading or unlawful; Hub Management may change or remove any such content

  • You are responsible for maintaining the security of your Account information and its content; you must notify Hub Management of any unauthorised uses of your Account or any other breaches of security

  • We are not responsible for (and cannot control) the use by other Hub Members of information which you provide to them. You should exercise caution in selecting the information you share. Similarly, we cannot assume responsibility for the content of information which you receive from Members through the platform. You release us from any and all liability in connection with the contents of any information which you may receive using the platform

 Creating platform content 


By creating content, you represent and warrant that:-

  • The Occupational Therapy Hub has the right to use (host, index and format) and display your content on the platform 

  • Hub Management reserves the right to refuse or remove any content or terminate or deny access to use of the platform

  • Your Account is not named in a manner that misleads readers into thinking that you are anyone other than yourself

  • If your employer has rights to intellectual property you create, you have permission from your employer to make this available

  • The content does not contain or install any viruses or other harmful or destructive content

  • Downloading, copying and use of the content will not infringe the copyright, patent, trademark or trade secret rights of a third party

  • The content is not obscene, libellous or defamatory, hateful or racially or ethnically objectionable; it does not violate the privacy or publicity rights of any third party

 Membership Plus+ 

  • Standard Hub Membership Accounts provide access to a breadth of free resources

  • Upgrading to Membership Plus+ provides unlimited access to a wider range of resources, with priority response from the Hub Team

On purchase of a Plus+ plan, future payments will be taken annually or monthly (as selected), from your chosen account. Please ensure your payment details remain up-to-date, for continued auto-renewal and access to your Membership Plus+ services.

At any point, The Occupational Therapy Hub may choose to transition Free Membership resources to Membership Plus+ resources (or vice versa). In its sole discretion, Management may also add, remove or change the services and resources offered, or the fees charged, at any time. Management will notify all Hub Members of such changes, prior to any new or altered fees taking effect.

 Changes to Terms 

The Occupational Therapy Hub reserves the right, at its sole discretion, to modify or replace any part of the Terms. Whilst we notify Members of key changes related to platform, Policies or Terms, it is your responsibility to check the Terms periodically for changes. Your continued use of the platform, following the posting of any changes to the Terms, constitutes acceptance of those changes. The Occupational Therapy Hub may, in future, offer new services and/or features through the platform (including the release of new tools and resources). Such new features and/or services shall be subject to the Terms.

 Account termination 

In the event that a Member breaches The Occupational Therapy Hub's Terms of Use, Hub Management may terminate access to all or any part of the platform at any time, with or without notice, effective immediately.


Privacy, Cookies, Communication

The Occupational Therapy Hub takes the privacy of its Members and visitors' information very seriously. 

It adheres to the EU General Data Protection Regulation (GDPR) (2016/679) and the UK Data Protection Act (2018).

Hub Management continually reviews its policies.


Personal information

  • We only collect, process and securely store personally identifiable information that you actively submit

  • Such information is used solely for us to provide you with the platform's services, or respond to a communication

  • Optional: once signed up as a Member, you can edit you Profile Page; if you 'opt in', this can be publicly visible

  • As part of Membership, we send Member Newsletters, to the email address provided

  • No personally identifiable information is passed on to external organisations

  • You have the right to access and edit your information on this platform, at any time; on email request and subject to proof of identity, you may access personal information that we hold, used or communicated and ask that any necessary corrections be made

Demographic data

  • Cookies allow Hub Management to understand anonymous visitor demographics and trends. In turn, this shapes and improves the service we provide you with. Cookies also allow any adverts shown to be more relevant

  • A Facebook pixel within The Occupational Therapy Hub's website is used to gauge the efficacy of any social media adverts we run

Protecting your information

  • Information processed within The Occupational Therapy Hub is encrypted via secure HTTPS networks

  • Data is backed up securely in a cloud-based drive managed by our platform host

By using the platform and/or joining as a Hub Member, you consent to our Policies (signposted on the Sign up screen).



Free and Plus+ )

Signing up as a Hub Member

  • When you register as a Hub Member, you will be asked to provide a name, email address and a private password, which will become part of your Account information

  • The platform securely stores Membership details provided (further details below)

  • Any information requested will be used to activate your account, provide the platform's services to you and communicate with you about the status of your Account

  • Part of Membership, you receive periodic Member Newsletters* by email; these include CPD recommendations and service changes

  • Settings and notifications can be adjusted at any time; click 'Settings' in the Member Bar, which sits top-right of every page

  • The 'Sign up' screen includes a link to this Policies page, to review all policies prior to joining as a Member


Your Profile Page


  • Each Hub Member is given their own Profile Page in the Member Portal*

  • A public Profile Page is optional; to initiate, click 'Make Profile Public' via the '⋮' icon on your profile card (in Member Portal)

  • It includes the name used to sign up, alongside an optional profile picture and profile text - for the Member to promote their work in the occupational therapy profession

  • Other than storing it for you, we do not do anything with information here; it is there for networking purposes only

  • However, if information is posted that is deemed by Hub Management to be inappropriate or offensive, the Member will be notified and the information will be removed

* Member Portal requires Member log in to access. Membership sign up here.

 Personal information: what is collected, processed and stored? 


The only personally identifiable information we collect, process and/or store is that which you actively submit. This may be your name, email address or other contact details that you provide us with. We do not transfer this information to other organisations, unless:

  • You provide us with explicit written authorisation, by email or post

  • It is necessary to comply with the law, or to protect the rights, property or safety of our Management, Team or Members

We collect information when you:

* Portals marked with asterisks require Member log in to fully utilise. Membership sign up here.

 Demographics: what non-identifiable information tools do we use - and why? 

  • Cookies: When surfing The Occupational Therapy Hub, cookies (non-identifiable data) may be placed locally on your computer. These can be used by Google Analytics, to allow Hub Management to establish general visitor demographics and trends. This allows us to better shape and refine our service. Such information may also be provided to Google Adsense, so that advertisements on the platform are relevant to you. Cookies do not disclose personally identifiable information about any visitors or Members 

  • Facebook pixel: This is embedded within the platform and collects anonymised visitor data. This is used solely to allow Hub Management to gauge the efficacy of advertisements run on social media



 How do we protect your information? 

We implement a variety of safety measures to maintain the security of your personal information:


  • The personal information you provide within this platform is secured within HTTPS networks. HTTPS is the protocol over which data is sent between your browser and The Occupational Therapy Hub site. The ‘S’ at the end of HTTPS stands for ‘Secure’. These communications are encrypted.

  • Data is backed up securely in a cloud-based driveMember information is not stored in physical form.

    Statements from our website host:
    'If you are a visitor, user or customer of any of our Users [The Occupational Therapy Hub], please read the following: [website host] has no direct relationship with the individual Users-of-Users whose Personal Information it processes. If you are a visitor, user or customer of [The Occupational Therapy Hub] and would like to make any requests or queries regarding your Personal Information, please contact [Hub Management] directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by [website host] on behalf of [The Occupational Therapy Hub], please direct your query to [Hub Management] (who is the “Controller” of such data). If requested to remove any Users-of-Users’ Personal Information, we will respond to such request within thirty days.'

    'The transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification.'


  • Other than a Hub Member’s Profile Page - optionally viewable by the public - personal information can only be accessed by Hub Management; all management staff are obliged to keep this strictly confidential



 Rights to my information 


You have the right to access and edit your information, at any time, through the web interface provided as part of the platform. On written request (by email) and subject to proof of identity, you may access the personal information that we hold, used or communicated and ask that any necessary corrections be made, where applicable, as authorised or required by law. However, to make sure that the personal information we maintain about you is accurate and up-to-date, please inform us of any change in your personal information by email.



 How can I edit or turn on/off communications? 

  • Email alerts: Click 'Settings' in the Member Bar, which sits top-right of every web page
    The Member Bar also allows you to review account details, Plus+ Membership and to log in/out of the Hub]

  •  Therapy Forum alerts: To adjust email or platform alerts for a specific forum, click the 'Follow'/'Following' button

  • Member Newsletters: We send educative and CPD-related content periodically. These communications also keep Members updated about key service changes. If you no longer want to receive these, click the ‘unsubscribe’ link at the bottom of any newsletter


 Third party links 

To provide a breadth of website content, we list third party links to useful, external resources and websites. These are mainly found in: Access Occupational TherapistsTherapy ForumOT Updates*Podcast Portal*, Therapy Videos*Resources + Services Portal.

These external links (websites, videos, PDF documents, podcast platforms) have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these links. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites, including if a specific link does not work.


* Portals marked with asterisks require Member log in to use. Membership sign up here.


 Changes to our policies 

If our policies change, amendments will be posted here. Policy changes apply only to information collected after the date of the change.



 Your consent 

By using The Occupational Therapy Hub platform and/or joining as a Hub Member, you consent to our Policies.
Links to this Policies page are located within sign up sections, across the platform.



 Questions or feedback? 

If you have any questions or comments - about our policies or your personal information, to make an access or correction request, to exercise any applicable rights, or to make a complaint - our Data Protection Officer can be reached by email:
Alternative methods of communication are listed on the Contact us page.

 Registration with the UK Information Commissioner’s Office (ICO

Nature of work 

Occupational therapy information service and networking website.


Description of processing

The following is a broad description of the way The Occupational Therapy Hub processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.


Reasons/purposes for processing information

We process personal information to enable us to provide a current, sustainable information service and networking website for our Hub Members and site visitors; to maintain our own accounts and records; to support and manage our staff team.


Type of information processed

We process information relevant to the above reasons and purposes. This can include:

* Portals marked with asterisks require Member log in to use. Membership sign up here.


Who the information is processed about

To operate our service to you, we need to process information about:

  • Hub Members (Free and Plus+)

  • Visitors who inquire about or submit files to the information platform

  • External podcasts

  • External resources and services

  • External research

  • External occupational therapy practices

  • External occupational therapists


Who the information may be shared with

In very rare circumstances, in the interest of the public, the company or its Members' safety or security, other governing organisations may need to be contacted. Where this is necessary we are required to comply with all aspects of the EU's General Data Protection Regulation (GDPR) (2016/679) and the UK's Data Protection Act (2018). In this instance, only when required of us, we would share information with:

  • employer associations

  • examining bodies

  • central government

  • suppliers and service providers

  • persons making an inquiry or complaint

PromOTe Partnerships Terms of Service


For attention of commercial partners and clients.

Please read these Terms of Service ('Terms') carefully before purchasing a PromOTe Partnerships plan. If you don’t agree to these Terms, as well as The Occupational Therapy Hub’s Privacy, Cookies and Communication Policies, you should not use our services.
If you are entering into the Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to the Terms.

 Fees and renewals 


  • The Occupational Therapy Hub cannot issue refunds for partial months of PromOTe Partnerships marketing

  • If you purchase one of our services, you agree that our third party payment gateways will securely store your payment card or other payment information

You expressly agree that we are authorised to charge you:

  • A fee for any applicable service which you have purchased, billed on a basis of the outlined and agreed plan period

  • Any charges for use of our service in excess of the usage or other limits placed on your use of our service (and you hereby consent to such charges)


If the payment card you provide expires and you do not provide new payment information or cancel your Account, you authorise us to continue billing you and you agree to remain responsible for any uncollected fees.

 Limitation of liability 


You agree that, under no legal theory, will The Occupational Therapy Hub or its owners, directors or team be liable to you or any third party acting on your behalf for any indirect, incidental, consequential, punitive, or exemplary damages or loss of profits (even if The Occupational Therapy Hub has been advised of the possibility of such damages), arising from or relating to the Terms or your use of or your inability to use the platform.

You agree that The Occupational Therapy Hub will not be responsible or liable for any loss or damage of any kind incurred as the result of any interactions or dealings with partners or advertisers, or as the result of the presence of such advertisers on the platform.

 General representation and warranty 


You represent and warrant that:

  • Your use of the platform will be in strict accordance with these Terms, the Privacy, Cookies and Communication Policies, the Hub Membership Terms of Use and all applicable laws and regulations. These include, without limitation, any local laws or regulations in your country, regarding online conduct and acceptable content. These include all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside

  • Your use of the platform will not infringe or misappropriate the intellectual property rights of any third party



If there is any dispute between you and The Occupational Therapy Hub about or involving the Terms or the service, you hereby agree that the dispute will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.



The OT Hub Ltd is the legal copyright holder of the Portals, functions, designs, logos and names ('The Occupational Therapy Hub' and 'The OT Hub'), belonging to The Occupational Therapy Hub platform and its subpages. Our content may not be reprinted, reproduced or modified without written consent. A link to The Occupational Therapy Hub's website ( must appear in all authorised copies of any content owned by The OT Hub Ltd.


All content uploaded by Hub Members, via their accounts, is copyright of its respective owners.

Therapy Forum

Documents, uploads, discussion content and external links are owned by their creators/authors, not by The OT Hub Ltd.


Therapy Videos*

Video footage showcased within the 'Community Videos' channel is owned by external organisations, not by The OT Hub Ltd.

Podcast Portal*

Logos, audio content and embedded links to series and platforms are owned by their creators/authors, not by The OT Hub Ltd.

Research Portal*

Content uploaded is owned and copyrighted by the research author or authors, not The OT Hub Ltd.

Access Occupational Therapists / Resources + Services Portal

Logos, information and links to external resources and services listed here are owned by external organisations, not by The OT Hub Ltd.


* Portals marked with asterisks require Member log in to use. Membership sign up here.


The Occupational Therapy Hub is owned and managed by The OT Hub Ltd, registered in England and Wales. Company number: 11084421.